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Customer Service Officer at Oshoademolajoel.com

Oshoademolajoel.com is a value driven platform that focuses on online business and digital marketing training,  export, and import training/consulting, company and tax registration, web and Apps development, business coaching, book publication, and public speaking.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Lagos

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Requirements

  • Applicant must reside on the Island
  • Minimum of OND
  • Computer literate especially in Excel and Ms word

Application Closing Date
Not Specified.

Method of Application

Interested and qualified candidates should send their Resume and Cover Letter to: hello@oshoademolajoel.com Using the “Job Title” as the subject of the mail.

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